Product Setup & Intermediate Technical Training

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Product Setup & Intermediate Technical Training

£600.00£960.00 inc. VAT

£500.00 ex. VAT

Get up and running and become a certified, proficient user of any of the technologies that we sell with our Product Setup and Intermediate Technical Training. Maximise the potential of your 3D Printers and/or 3D Scanners and Software with one of our trained professionals.

Available as a half or full day workshop for up to 10 attendees, this workshop is tailored to your hardware and covers best practice for: hardware setup, maintenance and troubleshooting, basic repairs, managing upgrades and software use.

In addition to this, all attendees will also receive Intermediate User Certification for the products covered during the course.

Note: Prices are exclusive of travel expenses, depending upon your location, some additional travel expenses may also be charged, please request a quote or enquire for details.


Course Overview

A deeper understanding of both the hardware and software is essential for anyone who wants to achieve the best print quality and push the limits of their 3D Printing and/or Scanning technology.

In this course, that is tailored to the hardware and software your organisation has purchased from us, best practice is covered for: maintenance, basic repairs, upgrades and software operation.

Recommended attendance: Up to 10 attendees

Please note while we try to conduct the training as soon as possible we advise a 14 day lead time for training delivery, please contact one of our advisors for more details

Book in with our 3D experts


The exact course contents depend upon your hardware and software, but generally include:

  • Installation & Setup
  • Introduction to Hardware
  • Introduction to Software
  • Introduction to Materials (for 3D printing)
  • Introduction to Scanning (where applicable)
  • Introduction to Troubleshooting

The half day course covers the basics, whilst the full day course covers each module in more depth. To get the most out of the training, a full day course is recommended if training is required on multiple 3D printer models and/or 3D printers and scanners.

Course Contents

The exact course contents depend upon your hardware and software, but generally include:

Installation & Setup

  • Unboxing, setting up and installing your hardware (if required).
  • Connecting your hardware and software (where required).
  • Running a test print/scan.

Introduction to Hardware

  • Basic operation
  • Calibrations
  • Connectivity
  • Basic Maintenance

Introduction to 3D Printing Materials

  • Intro to manufacturers materials
  • Optimising printing method for materials
  • Material applications*

 Introduction to Software 

  • Software features and capabilities
  • Basic software operation
  • Optimising 3D printing for – Speed/Strength/Quality
  • Optimising 3D scanning for – Speed/Quality
  • Designing and Optimising for 3D printing*

 Introduction to Troubleshooting

  • Identifying common issues
  • Solve simple issues (i.e blocked nozzle, prints not sticking to the build plate & warping)
  • Misaligned prints*

*full day course only

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